1. Introduction
At Shrvy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information about our users.
2. Information We Collect
We may collect the following types of personal information:
Personal Data: This includes your name, email address, contact details, and payment information.
Usage Data: Information about how you use our website, including pages visited, time spent on the website, and any interactions with the website.
Device Data: We may collect technical information about your device, including IP address, browser type, and operating system.
3. How We Use Your Information?
We use your personal information for the following purposes:
To provide and improve our services.
To process your orders and payments.
To send you promotional offers, updates, and other service-related communications.
To maintain the security and integrity of our website.
To respond to your queries or customer service requests.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience. Cookies are small files that are stored on your device to help us remember your preferences, login information, and to track your activity on the website. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.
5. Information Sharing
We do not share your personal information with third parties except in the following cases:
Service Providers: We may share information with third-party service providers who assist us in operating the website and delivering our services.
Legal Obligations: We may disclose your information if required by law or in response to legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.
6. Data Security and Data Retention
We take the security of your personal information seriously and employ industry-standard measures to protect it. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Specifically:
Account Information: We retain your account information for as long as your account is active, or as long as necessary to provide you with our services.
Transactional Data: Any information related to transactions or purchases is retained for record-keeping and legal compliance purposes, such as audits, tax requirements, and dispute resolution, for a period required under Indian law.
Marketing and Communications: If you have opted into receiving marketing communications, we will retain your information until you opt out of receiving such communications.
Once your personal information is no longer needed for the purposes mentioned above, we securely delete or anonymize the data to prevent unauthorized access or use, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access, update, or delete your personal information.
The right to request restriction or object to the processing of your data.
The right to withdraw consent at any time if the processing is based on consent.
To exercise these rights, please contact us at [Contact Information]
9. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 16+, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Policy regularly to stay informed about how we protect your data.
11. Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of India, specifically the Information Technology Act, 2000, and the rules framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes arising in relation to this Privacy Policy will be subject to the exclusive jurisdiction of the courts located in India.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: [Contact Email]
Phone: [Contact Number]
Address: [Company Address]